Work from home Call Center

In order to successfully perform the job duties and to remain in compliance with the company, you must always be connected to the internet via an ethernet cable. WiFi, or any outside connection, is prohibited.

Every opportunity requires different equipment. While most companies require agents to have a desktop computer with dual monitors, some allow laptops or single monitors as long as it is connected via ethernet and passes the PC check. Assistance with the purchase of equipment is offered to you through our partners at Dell and Amazon.

No. There is no rush nor obligation to select a company right away. Each company requires different incentives and obligations in order to successfully perform the duties set forth. We want you to be certain you are making the best decision for you according to your personal schedule. 

Yes. You will be responsible for your background check paid directly to First Advantage Global Background Checks and Screenings. The fee is $30 and is reimbursed to you by NJR & Associates LLC

Training is offered to you by a team of professionals of the company you have chosen to work for. Training is conducted Monday - Friday and is offered during morning, afternoon, or evening hours. This is offered at no cost.

Absolutely. It's your time so be comfortable. You can schedule your days and hours around other things that are just as important to you. As long as you adhere to the requirements set forth by each company, you're all set.

Each opportunity announcement provides you with the date training will begin. This is typically far in advance to allow agents to purchase the necessary equipment for the job. During training, most customer service agents use various devices to attend class, but you will need your equipment when the time comes for you to begin installing programs and other security features for that specific job. It is always best practice to have your equipment beforehand. 

Not at all. You will attend a training class for each company you chose to work for. Each trainer is certified and dedicated to making sure you are equipped with all the necessary knowledge and tools to perform your duties. Although having customer service experience is a plus, it is not required.

Yes. You are able to work multiple opportunities at once as long as you adhere to each individual company's requirement. However, you may not be enrolled in training classes for more than one company at a time.

We offer hourly pay that is paid on a Bi-monthly basis. You will receive your pay via direct deposit or check depending on your preference. We offer multiple pay options for your convenience. 

This is a 1099 NEC employment opportunity. Taxes will not be withheld from your pay and you will be responsible for all federal, state, and local taxes per your home state. Your are eligible to file and claim a home office deduction. We offer Health, Dental, Vision, and Life Insurance through our partner Stride Health via Arise Virtual Solutions Inc. We do offer referral incentives, quarterly bonuses, and incentives for star performers.